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Legal

Acceptable Use Policy

Last updated: 11 May 2026

Badminton Village exists to make playing easier and more welcoming across Aotearoa. This policy spells out what we expect from everyone — players, clubs, coaches.

You agree NOT to:

Harm others

  • Harass, threaten, abuse, intimidate, or stalk anyone — on the platform or by using info gained through it.
  • Discriminate against people for race, ethnicity, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic under the Human Rights Act 1993.
  • Post hate speech, incitement to violence, or content glorifying self-harm.
  • Solicit minors or contact junior players for any non-coaching purpose without an established prior relationship.

Game the platform

  • Create multiple accounts to avoid bans, abuse referral bonuses, inflate ratings, or stack waitlists.
  • Manipulate ratings via collusive match results, deliberate score falsification, or no-show fraud.
  • Solicit fake reviews. Don't pay for reviews. Don't retaliate against negative honest reviews.
  • Scrape, crawl, or otherwise systematically collect content beyond what reasonable browsing entails. Public API endpoints (when we publish any) have their own rate limits.
  • Run automated tools, bots, scripts to interact with the platform beyond technical accessibility tools.

Misuse content

  • Post content you don't own or have permission to share — including photos of other people without their consent, copyrighted articles or images, or trademarked logos.
  • Falsely impersonate another player, club, coach, public figure, or us.
  • Post personal information of others (doxxing).
  • Post sexual content, gratuitous violence, or content unrelated to badminton.

Compromise security

  • Attempt to access accounts, data, or systems you don't have permission to access.
  • Probe for vulnerabilities (welcome through our responsible disclosure channel — email security@badmintonvillage.co.nz — but not by exploiting them).
  • Distribute malware, run denial-of-service attacks, attempt to break the rate limits.

Misuse payments

  • Use stolen or unauthorised payment methods.
  • Initiate chargebacks for legitimate, completed services.
  • Launder money through credit-pack purchases or other platform flows (this is a criminal offence in NZ under the AML/CFT Act 2009).
  • Resell platform credits or accounts for cash.

What we do when violations happen

Depending on severity, we may:

  • Remove the offending content.
  • Issue a warning.
  • Temporarily suspend the account.
  • Permanently close the account.
  • Report to police or other authorities where the violation involves potential crime (especially anything involving minors).

For severe violations — safeguarding, threats of harm, payment fraud — we take action immediately and ask questions after.

Reporting violations

See something? Tell us:

We aim to acknowledge reports within 2 business days and act on clear-cut cases within 5.

Questions? Email legal@badmintonvillage.co.nz or use the contact form.